On January 11, 2023 a TpQM Seminar was held at the Cilincing Plant, Komatsu Indonesia. Komatsu Group Indonesia employees participated in this seminar at the Employee Center building, and also hybird from each location. This seminar was attended by several speakers, namely Prof. Dr. Ir. Drajat Irianto M. Eng, Mr. Yudha Agus Tri Basuki, Mr. Jarot Anorogo, and Mr. Bambang Riznanto. The seminar was themed "Strengthening Operation Through TpQM For Customer Satisfaction", and was attended by several Komatsu employees. This seminar aimed to improve quality management especially on product quality and customer satisfaction involving all levels of employees. The event also talked about how to understand the concepts of TpQM and how to apply it in the scope of work. The TpQM seminar was filled with TpQM Challenge Sharing, Gemba Pilot Machine Visit & Observation, and ended with a discussion session.